AI answers 24/7 - no lead left behind

Dental clinic software
With 24/7 AI & CRM

A complete platform for patient management and online booking.
The AI replies automatically on WhatsApp and SMS. Leads become booked patients with full automation.

AI 24/7 Auto-Qualification
Instant response with automated qualification
Campaign ROI tracking
Measure the impact of every campaign
Omnichannel Messaging
WhatsApp, SMS, and email in one inbox
Multi-Location Management
Manage multiple clinic locations
PatientPath live demo
New lead detected
Maria Popescu • Bucharest
WhatsApp sent...
Contacted in 23 seconds
Booking confirmed
Tuesday, March 18 • 14:30
+1 new patient
In the last 3 minutes
💰

Dental lead automation

From Facebook lead ads to paid online booking, every step runs automatically without manual intervention

Facebook
Instagram
TikTok
Google Ads
Form
PatientPath
Calendar
Profit
100% automated • zero manual intervention

Complete dental CRM
Patient Management & Online Booking

A complete platform for dental clinics: patient management, medical records, treatments, billing, and paid online booking with Stripe.

Native Meta & TikTok apps
Direct

Lead Ads Facebook, Instagram & TikTok

Connect your ad accounts in one click. Leads from every Facebook, Instagram, and TikTok campaign flow into PatientPath in 10-30 seconds through official webhooks.

97% reply rate

Under 60 seconds

Instant automated contact

85% conversion

Smart follow-up

8-12 touchpoints over 7 days

100% flexible

Low risk

Cancel anytime with no penalties

From lead to
Booked patient in 3 steps

Our AI system handles the flow automatically. Your team stays focused on treatment.

⚡ Average time: 2-5 minutes from form submission to confirmed booking
one

Lead detected & captured

The patient fills out a form on Facebook, Instagram, Google, or your website

Meta sends the lead through the official webhook in 10-30 seconds. The platform extracts the patient name, phone, email, treatment intent, budget, and urgency, then creates a full CRM profile with the exact source campaign and ad.

Signed Meta webhook validation
Automatic lead scoring (timezone, urgency, budget)
Duplicate detection before creating a new contact
two

AI qualifies & follows up

Google Gemini sends an instant message on the patient’s preferred channel

The AI sends a personalized message within 30 seconds on the patient’s preferred channel. It qualifies treatment type, pain level, budget, preferred date, and urgency, answers common clinic questions, and follows up automatically across WhatsApp, SMS, and email if the patient goes silent.

Customizable AI tone, language, and specialties
Escalation to staff when frustration is detected
Natural conversation, not rigid templates
three

Automated booking & payment

The AI sends a personalized booking link with live availability

The patient opens the booking portal, sees real-time availability, selects a doctor, date, and time, then pays the deposit through Stripe. The confirmed appointment appears instantly in your clinic calendar with the AI conversation history, treatment intent, budget, and urgency attached.

Real-time calendar sync with the CRM
Automated reminders: 24h + 2h before
Patient is automatically marked as converted

Complete automation

  • Lead scoring recalculated every 30 minutes (5 minutes for urgent cases)
  • Workflow automation triggered by lead.created, msg.inbound, booking.status
  • Bulk AI processing for 50+ leads in parallel with rate limiting
  • Queue system with exponential backoff retries

Analytics & Tracking

  • Lead source attribution: know exactly which campaign generates conversions
  • Conversion funnel: new → contacted → qualified → scheduled → converted
  • ROI per campaign: cost per lead vs revenue per patient
  • Response-time metrics from lead creation to first contact

Multi-location & team

  • Per-location licensing built for dental groups
  • 6 roluri: Admin, Doctor, Coordinator, Receptionist, Assistant, AI
  • Automatic lead assignment by location, doctor, and specialty
  • Separate calendars per location with distinct availability

Security & compliance

  • Multi-tenant isolation with data separated by clinic
  • JWT authentication with token refresh and bcrypt hashing
  • Webhook signature validation for Meta and Stripe
  • HIPAA-ready architecture: audit logs, role-based access

Everything on autopilot

While your team treats patients, PatientPath keeps generating and booking new ones automatically. Enterprise-grade architecture with deep workflow automation built in.

See free live demo

Medical records
Built for dentists

This is not a generic CRM. PatientPath is built for dentists, with workflows designed for a modern dental practice.

Patient: Maria Popescu
ID: #2847 • Lead from Facebook Ads
Medical history
• Allergies: Penicillin, Ibuprofen
• Medication: Aspirin (daily)
• Conditions: Type 2 diabetes (controlled)
Active treatments
Dental implant (#36)Completed
Teeth whiteningIn Progress
Before/After Photos
Before (Oct 20)
After (Nov 15)

Complete medical history

HIPAA-ready

Allergies, medication, chronic conditions, and prior treatments live in one patient record with a complete history.

Treatment Tracking Dental-Specific

Tooth notation

Tooth notation, treatment categories, stage tracking from planned to completed, and estimated vs actual costs tailored to dental workflows.

Before/after photos & warranties

Photo storage

Upload before-and-after photos for cosmetic treatments and track warranties per treatment for better follow-up and record keeping.

Cost tracking & billing

Revenue insights

Track estimated vs actual cost per treatment, accept online payments through Stripe, and analyze revenue by patient, doctor, and procedure.

Lead → patient automatically

When a lead books, it automatically becomes a patient. AI conversations, preferences, budget, and urgency all flow into the medical record. No data gets lost.

Choose the level of
automation that fits
your clinic

The complete practice management system is included in every plan. You only pay the fixed subscription plus the real messaging usage billed directly by providers.

START

€149/month
Start now

CLINIC MANAGEMENT (PMS)

Complete medical records (history, treatments, X-rays)

Calendar & smart scheduling

Billing & treatment quotations

Online booking with deposit payment (Stripe)

MARKETING & LEAD GEN

Meta lead integration (Facebook / Instagram)

Automated email marketing

Website contact widget (lead form)

Live chat (embedded widget for direct engagement)

Premium ads connectors (Google / TikTok / Bing)

Database reactivation (SMS / email campaigns)

AI & AUTOMATION

Unified messaging (single inbox)

Manual

AI receptionist (Gemini) - 24/7 qualification

WhatsApp automation (instant lead response)

SMS automation (reminders, confirmations)

RPA integration (bots for legacy software)

SUPPORT & COSTS

Onboarding & implementation

✅ Fully assisted

WhatsApp / SMS / AI costs

BYOK (Bring Your Own Key)

🔥 Popular

PRO

€249/month
Start now

CLINIC MANAGEMENT (PMS)

Complete medical records (history, treatments, X-rays)

Calendar & smart scheduling

Billing & treatment quotations

Online booking with deposit payment (Stripe)

MARKETING & LEAD GEN

Meta lead integration (Facebook / Instagram)

Automated email marketing

Website contact widget (lead form)

Live chat (embedded widget for direct engagement)

Premium ads connectors (Google / TikTok / Bing)

Database reactivation (SMS / email campaigns)

AI & AUTOMATION

Unified messaging (single inbox)

Automated

AI receptionist (Gemini) - 24/7 qualification

WhatsApp automation (instant lead response)

SMS automation (reminders, confirmations)

RPA integration (bots for legacy software)

SUPPORT & COSTS

Onboarding & implementation

✅ Fully assisted

WhatsApp / SMS / AI costs

BYOK (Bring Your Own Key)

ADVANCED

€399/month
Start now

CLINIC MANAGEMENT (PMS)

Complete medical records (history, treatments, X-rays)

Calendar & smart scheduling

Billing & treatment quotations

Online booking with deposit payment (Stripe)

MARKETING & LEAD GEN

Meta lead integration (Facebook / Instagram)

Automated email marketing

Website contact widget (lead form)

Live chat (embedded widget for direct engagement)

Premium ads connectors (Google / TikTok / Bing)

Database reactivation (SMS / email campaigns)

AI & AUTOMATION

Unified messaging (single inbox)

Automated

AI receptionist (Gemini) - 24/7 qualification

WhatsApp automation (instant lead response)

SMS automation (reminders, confirmations)

RPA integration (bots for legacy software)

Maintenance included

SUPPORT & COSTS

Onboarding & implementation

✅ Fully assisted

WhatsApp / SMS / AI costs

* Prices exclude VAT. A 21% VAT rate is added where required under Romanian legislation.

Implementation methods

Choose the integration approach that fits your clinic

OPTION 1: COMPLETE PLATFORM

(All-in-One)

Scenario

You replace the old software and use PatientPath for everything (PMS + Marketing).

Workflow

Lead → Booking → Medical record → Payment (Everything in PatientPath).

Data migration

We import your existing patient database into the new system.

Complex implementation cost*

Applies only to corrupted or non-standard databases.

OPTION 2: API HYBRID

(Modern Integration)

Scenario

You keep your current software if it has an API (for example Dentotal, iSante, 1C, or another modern cloud system).

Workflow

Lead → AI qualification → Automatic transfer into your CRM through API (Dentotal, iSante, 1C, custom).

Data migration

Not required (your data stays in your current system).

Complex implementation cost*

Applies if your API requires custom development.

OPTION 3: LEGACY BRIDGE

(RPA / Bots)

Scenario

You keep the legacy software that does not have an API (for example local-server or older software).

Workflow

Lead → AI qualification → A bot writes the data into your software (human-like automation).

Data migration

Not required (your data stays in your current system).

Complex implementation cost*

Applies if your software interface is unusual or unstable.

💡 Transparency note: Implementation is fully assisted. You do not need to handle anything technical and our team manages the full rollout. We aim to keep this included in the subscription. In rare cases with exceptional technical complexity, such as corrupted databases or closed APIs, a one-time setup fee may apply. Any such cost will be explained and approved before work starts.

Not sure which option is best?

Book a free 15-minute consultation. We will review your current setup together and recommend the best option for your clinic.

Book a free consultation
No commitment • Cancel anytime

WhatsApp / Meta / Google cost FAQ

The system uses the WhatsApp account connected to your Facebook page to communicate directly with the lead or patient.

Why do I pay separately for WhatsApp and AI?

Because we want you to stay in full control and keep the cost as low as possible.

Zero markup

Many agencies bundle these costs into the subscription and mark them up 2-3x. We connect your own accounts directly to the source, without any commercial markup.

Pay only for what you use

If you have fewer leads in a month, you pay less. You are not locked into an artificially expensive bundled plan.

You keep ownership

The WhatsApp account and AI API belong to you. If you leave us, you keep them and can continue using them.

Example monthly costs (estimate)

For an active clinic with ~100 new leads per month:

WhatsApp (Meta)
Marketing Template:€7.00

~€0.07 × 100 leads

✓ 24h of unlimited FREE messages after the template

Most leads convert in under 24h

AI (Google Gemini)

Gemini 2.5 Flash

One of the smartest production models available

Leads (qualification):€0.50-1

~100 AI conversations (500 interactions)

SMS (Twilio)
Confirmations/reminders:€7.00

~€0.07 × 100 SMS

ESTIMATED TOTAL

€14-15

/ month

Paid directly to Meta / Google / Twilio

Automated chat widget:

The Chat Live Widget cost (available in the Advanced plan) is separate from lead qualification when Gemini is enabled. Estimated cost: €1-2/month for ~100 website interactions.

🔍
Full transparency

See exactly what you consume in real time. No hidden fees and no billing surprises.

Flexible scaling

Scale when you need to without paying for unused volume. Our infrastructure adapts automatically.

🎯
ROI Maxim

By paying only for what you use, you protect ROI and avoid wasted budget.

Dashboard & Analytics
See the real ROI

Know exactly which campaign works, which doctor converts better, and how much revenue each source of leads generates.

100%
Complete tracking

Lead Source Attribution

Know exactly where each lead comes from: Facebook Ads, Instagram, Google, website, or referral. Compare cost per lead versus revenue per patient and see the real ROI.

5 stages
Full Tracking

Conversion Funnel

Track every stage from new to converted. See where leads drop off, optimize the funnel, and compare your performance to typical clinic conversion rates.

Real-Time
Live Updates

Revenue Analytics

Analyze revenue by source, doctor, treatment, and location. See the most profitable treatments, seasonal patterns, trends, and pipeline-based forecasts.

Dashboard Analytics

Real-time performance metrics

Live
📈 Lead Sources - Last 30 Days
Facebook Ads
142 leads
€12,400
Instagram
89 leads
€7,800
TikTok
76 leads
€6,100
Google Ads
67 leads
€5,200
Website Organic
34 leads
€2,800
🎯 Conversion Funnel
New Leads
408 (100%)
Contacted
371 (91%)
Qualified
302 (74%)
Scheduled
245 (60%)
Converted
192 (47%)
Avg Response Time
23s
↓ 12%
Total Revenue
€34,300
↑ 34%
Active Patients
847
↑ 89
This Month ROI
420%
↑ 45%

📊 Export & Rapoarte Personalizate

Export CSV/Excel pentru contabilitate. Rapoarte automate zilnice/săptămânale per email. Dashboard customizabil - vezi doar ce contează pentru tine.

PDF Reports
CSV Export
Weekly Emails
Custom Dashboards

Task Management
For the whole team

Keep doctors, assistants, and front desk staff aligned. Everyone knows what needs to be done, when, and for which patient.

Action center - smart prioritization

High Priority Tasks

Urgent leads due today, missed follow-ups, and patients who have ignored multiple messages. Automatic prioritization based on urgency and patient value.

Today's Dashboard

Today’s appointments, due tasks, scheduled follow-ups, and new leads from the last 24 hours in one place.

Snooze & Reschedule

If a task is not urgent right now, snooze it until tomorrow or any moment you choose. Automatic re-triggering prevents missed follow-up.

Team Assignment

Assign tasks to team members and track who did what and when, without losing accountability.

Today's Action Center

8 urgent
Ion Marinescu
Call10:00 AM
High

Follow-up implant consultation

Assigned: Suzi
Elena Popa
SMS11:30 AM
Medium

Confirm appointment tomorrow 14:30

Assigned: You
Andrei Dumitrescu
Email14:00 PM
Low

Send treatment plan + pricing

Assigned: Dr. Pop
Maria Ionescu
Follow-up15:00 PM
High

No response to 3 WhatsApp messages

Assigned: Reception
Total tasks today:24 tasks
Completed:16 (67%)

6 predefined roles - everyone sees what they need

Admin
Full access, billing, users
Dentist
Patients, treatments, schedule
Coordinator
Leads, conversion, campaigns
Receptionist
Scheduling, check-in, calls
Assistant
Support tasks, inventory
AI
Auto-response, qualification

Location-based permissions: Users can be assigned to specific locations. A dentist in Bucharest only sees Bucharest patients, not the ones from Cluj.

Frequently asked questions

Clear answers to the questions most clinic owners ask before switching.

⚙️ Setup & pricing

How long does implementation take?

24-48h

Full setup takes 24-48 hours. We connect your Meta account, configure the AI, add doctors and calendars, and help your team through the full rollout. The first automated bookings usually appear the same day.

Are there hidden costs per message or per lead?

Transparent

PatientPath does not add hidden costs. The subscription price you see is the final monthly platform price per location, including CRM, calendar, billing, automation, and unlimited leads. WhatsApp, SMS, and AI are billed directly by providers under your own accounts, so you only pay for real usage.

Can I cancel anytime or am I locked into a contract?

No contract

It is a month-to-month subscription with no long-term contract. Cancel anytime without penalties and keep your data exportable after cancellation.

✨ AI & product behavior

What happens if the AI says something wrong?

You control it

You stay in control. Configure what the AI can say about pricing, doctors, specialties, and clinic information. If it detects confusion or a complex case, it escalates to your team and you can always switch to manual mode.

Can I control exactly what the AI says about pricing?

Full control

Yes. You can allow exact prices, ranges only, or avoid pricing entirely. You also decide the tone, from formal to friendly, and the AI follows those rules consistently.

Does it work for all dental specialties?

All specialties

Yes. General dentistry, orthodontics, implants, endodontics, surgery, periodontics, pediatric dentistry, and cosmetic treatments all fit the workflow. The AI can learn your clinic-specific terminology as well.

Common questions

Does it integrate with my current CRM or clinic software?

Yes. PatientPath can run as your main CRM or integrate with the existing software through APIs and webhooks. We help configure the right setup during the first 48 hours.

Does PatientPath replace the front desk?

No. It makes the front desk more efficient by automating repetitive tasks like first-response messaging, qualification, and paid online booking, so the team can focus on in-clinic patients and urgent cases.

How does the AI behave when the front desk is offline?

Use a hybrid model. During office hours your team can handle conversations manually. After hours, on weekends, and on holidays, the AI takes over, qualifies patients, offers available slots, and sends a deposit-enabled booking link automatically.

How does it work for groups with multiple locations?

Each location gets its own calendar, doctors, team, and connected ad accounts. Leads are routed automatically to the correct location, while head office still gets a centralized performance view across the group.

Still have questions?

Book a 15-minute conversation with our team. No pressure and no hard sell.

Talk to an expert

Ready to fill
your calendar?

Our AI responds to patients 24/7 on WhatsApp, SMS, and email.
When do you want to start?

Integrated payments
Patients pay the deposit at the time of booking
Booking 24/7
Patients book themselves, anytime
Stronger commitment
Deposits reduce no-shows and improve commitment
Start free demo
✅ No setup fees • ✅ No contracts • ✅ Cancel anytime